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Warranty Policy

EPC’s Return and Exchange Policy:

 

Unless otherwise specified at the time of sale, a 30-day warranty applies on all equipment.   This warranty covers product defects, with the remedy being either repair or replacement for an identical or similar product (at EPC’s sole discretion).

Such items also carry a 7-day satisfaction guarantee, during which time they can be exchanged or returned for any reason other than user-initiated failure.

In general, a manufacturer warranty will also apply for new equipment.  Details regarding those warranties can be collected from the specified manufacturer.

 

All refunds and exchanges must be accompanied by an original receipt.

 

Items returned must be in original condition, including all original accessories and/or applicable documentation and product packaging.   A 20% restocking fee will be charged on all items not meeting this criteria.  Any new merchandise missing the original Universal Product Code (UPC) cannot be returned; it may only be exchanged for the same product.